Shift Leader 3rd Shift

Southwest Key Programs

Job Summary:


The Shift Leader is responsible for the direct supervision of youth and daily programming activities provided during the course of their assigned shift ensuring that ratios are met at all times. The Shift Leader is subject to work overtime. The Shift Leader will maintain a flexible, organized and efficient work schedule.

Essential Functions:

  • Complete monthly supervision and maintain appropriate documentation of employees under their direct supervision.
  • Complete annual performance appraisals of employees under their direct supervision.
  • Ensure the development of staff work schedules and recommend approval or dis-approval of personal leave requests, holiday leave requests, and/or sick leave requests to Program Director or designee.
  • Address employee performance issues in a timely manner and maintaining documentation of conversations through the use of memos to the record/conference notes. All documentation must be submitted to Program Director or designee for review.
  • Conduct intake services to include but not limited to: completing necessary paperwork, providing youth with an overview of the program services and for initial placements of youth in to the shelter.
  • Responsible for providing basic needs to youth upon arrival to the program (to include but not limited to: meal, clothing, hygiene products, shower and bedroom assignment).
  • Must provide Direct Care Services to youth to ensure that ratios and appropriate supervision levels are continuously met as per state and federal requirements.
  • Develop positive rapport with youth while serving as a role model to create a safe and caring environment.
  • Must ensure all forms and progress notes (efforts) are properly completed in SWK’s web-based program (ETO) to ensure compliance with state and federal requirements.
  • Assist with the planning and coordination of special educational events (to include but not limited to: spelling bee, science fair), acculturation activities (Cesar Chavez Day, Thanksgiving, Chinese New Year, Holi-Festival of Colors, 16th of September), educational (to include but limited to: visits to museums) and recreational outings (to include but not limited to: movies, park, amusement parks), assist in the coordination of student council activities and other meaningful experiences for SWK youth which promotes volunteerism and learning.
  • Provide vocational courses and curriculum in a subject area approved by the Program Director or designees which introduces youth to career choices.
  • Assign NSLP duties to employees and ensure that the Meal Tracking System is used accordingly throughout the assigned shift.
  • Receive sick calls from employees for incoming shifts and plan accordingly to ensure ratios are met.
  • Maintain open and consistent communication with the Program Director or designee regarding all incidents.

Other Functions:

  • Attend trainings that will enhance professional growth in the area of Education, Vocational Instruction, direct supervision, and other topics deemed appropriate by the program director or designee.
  • Attend all departmental and program meetings to ensure that up-to-date information is received and/or information of policy changes or practice are adhered to.
  • Be able to assist in the distribution of medications to youth as prescribed by Medical Provider.
  • Ensure that direct care staff serves as a Substitute Teacher in the absence of the regular Teacher in a classroom setting and/or be able to serve as a substitute teacher in the absence of direct care staff.
  • Must assist in the evacuation of youth as needed due to inclement weather conditions, natural disasters, or other unforeseen occurrences.
  • Travel as needed for trainings, conferences or to transport youth to destinations located within the S.
  • Attend Treatment Team Meetings to convey youth’s progress to all disciplines present.
  • Maintain a safe, clean and hazard-free facility. Tasks include regular maintenance and general cleaning of common areas including restrooms and kitchen, rotation of laundry (linen, towels and clothes) duty, and general maintenance of outdoor areas (to include but not limited to: backyard, playground, and parking lot).
  • Able to react to change productively and handle other essential tasks as assigned.

Qualifications and Requirements:

  • High School Diploma or equivalent with 1-2 years of experience working in the youth services field either through paid or unpaid positions.
  • Must be computer literate.
  • Must be able to maintain a flexible work schedule.
  • Cleared Tuberculosis test results.
  • Cleared background check from appropriate entity.
  • Bilingual
  • Cleared drug test results (Texas programs only).
  • Must be at least 21 years of age at the time of hire.

Physical Demands:

Work Environment:

This is a twenty four hour residential facility at which minors receive multiple services. Three shifts per twenty four hour period. Work shifts are subject to change. Noise levels vary from mild to moderate. Noise level varies from mild to moderate. Exposed to prevalent weather conditions.

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