Overnight Service Technician – On-Site (3rd shift – 11pm to 7am)

PJP

Job Summary

The main objective of the Onsite Service Technician is to proactively maintain equipment, perform repairs, onsite installation and test tasks while also representing the company in a professional and safe manner.

Essential Duties

The duties and responsibilitiesjob may change at will.

Responsibilities for this position include but are not limited to:

Job Task

Tie workflow to schedule

Manage all on site installation, repair, maintenance and test tasks

Diagnose errors or technical problems and determine proper solutions

Produce timely and detailed service reports

Document processes

Operate vehicle in a safe manner and use field automation systems

Follow all company procedures and protocols

Comprehend customer requirements and make appropriate recommendations / briefings

Interact with customers in a professional manner

Works safely and follows appropriates policies, and government mandated guidelines for safe handling and work processes

Wear appropriate and approved clothing and safety equipment

Coordinate, and prioritize needs and tasks as they change

Meet industry performance and quality standards

Cross departmental engagement with internal support teams to promote customer service, good teamwork and help meet company goals

Performs other duties as assigned

Qualifications

EXPERIENCE:

1 year

EDUCATION:

Minimum High School Diploma

CERTIFICATIONS:

n/a

LICENSES:

· Driver’s License in good standing

SPECIFIC SKILLS:

Some Knowledge of the following preferred:

· Mechanical Ability

· Ability to read instructions and diagrams

PERSONAL CHARACTERISTICS:

· Client focused

· Positive, energetic, and motivated

· Ability to foster and maintain professional relationships

· Able to manage high stress or busy periods while remaining focused, positive, and united.

· Adept at managing multiple priorities efficiently and effectively

· Complex problem solving from a technical mechanical perspective

· Committed to continuing to expand knowledge and capabilities

Physical Demands

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is may be required to, stand, sit; talk, hear, and use hands and fingers to operate machinery, stoop, bend or kneel
  • Specific vision abilities required by this job include close vision requirements due to reading of related work documents, such as bills of lading, orders, documents, etc.
  • Moderate to heavy lifting up to 50lbs may be required (some industrial machine assistance available)

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