Night Auditor

Property Management

The Night Auditor will responsible to conduct all nightly audit-related duties while providing guest service at the hotel’s front desk. Audit responsibilities¬†balancing duties, daily paperwork, and shift reports. While completing these duties, the Night Auditor will attend to guest needs such as guest check-in/check-outs, making reservations, and answering guest questions

  • Proactive thinking, keeping guest security always in mind, and creating a safe, clean, and friendly work environment.
  • Responsible for counting cash and maintaining the accuracy of the issued cash drawer at the beginning and end of each scheduled shift.
  • Check the front desk log for problems, special requests, etc.
  • Greets, registers, and assigns rooms to guests.
  • Process guest registrations, including collecting payment.
  • Prepare express checkout folios.
  • Maintain room status inventory.
  • Communicate all pertinent shift information to Front Office Manager, General Manager, and other desk staff.
  • Maintain and clean the lobby and bathroom as needed.
  • Communicates all information to the following shift to ensure a smooth transition.
  • Works closely with all hotel departments to ensure the highest quality of customer service.
  • Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Explains in-room and hotel features.
  • Performs other duties as assigned by management.

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