Front Desk Staff (Midnight Shift)

Midwest Skiing Company

Whitecap Mountains Resort is looking for a Front Desk Receptionist to join our team. The Receptionist will greet and assist resort guests.

The ideal candidate will deliver a professional and qualified first impression to all visitors. This person has excellent communication and customer service skills. He/she has a basic understanding of POS/PMS systems and the ability to multitask in a busy environment. 

 

Responsibilities: 

  • Welcome guests and employees
  • Book and register room reservations in-person, over the phone and online
  • Answer all phone calls and emails sent to the resort and provide inter-office messages as requested
  • Inspect rooms pre-check in
  • Print lift tickets and gather customer information

 

Requirements:

  • A high school diploma is required
  • Reliable, professional, courteous and patient
  • Excellent communication and writing skills

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