BJ's Wholesale Club
Oversees the club, and directs the work of the overnight team, in the absence of the Night Manager. Coaches, teaches and develops all overnight team members to ensure excellent member service through excellent merchandising. The ANM teaches, develops and motivates all team members for the successful execution of club merchandising, and ensuring merchandise is available for sale in proper quantities throughout the club.
Major Tasks, Responsibilities, and Key Accountabilities
Supervises the club and overnight team members in the absence of the Night Manager.
Models and provides excellent Member service, while coaching, teaching, and developing overnight team members to do the same.
Trains, coaches, motivates, recognizes, and provides input on evaluation of overnight Team Members on tasks, responsibilities and expectations defined by position relative to effective and productive merchandising. Provides input to the Night Manager into the selection and evaluation of overnight team members.
Delivers a positive service experience to members.
Ensures merchandise is properly displayed and has appropriate signage. Ensures merchandise is available for sale in proper quantities throughout the store.
Follows and executes company directives related to merchandising, resets, and sales initiatives within the allotted time. Ensure sales floor standards are maintained.
Recommends merchandising changes to enhance sales.
Operates a forklift in a safe and efficient manner. Inspects forklifts prior to use and follows established safety standards.
Maintains all club policies and procedures. Ensures that all team members follow safety and sanitation guidelines. Validates steel and pallet safety walks and addresses and communicates any identified safety concerns in a timely manner.
Along with Night Manager, responsible for steel and pallet safety.
Ability to navigate within system applications.
Utilize online task management system (MyWork) to manage workflow, track, and monitor daily club operations.
Maintains all club policies and procedures.
Performs other duties as assigned, including working in other departments as needed.
Regular, predictable, full attendance is an essential function of this job.
Valid Driver’s License required.
Forklift operator required (will be certified by BJ’s)
At least 18 years of age.
Must successfully complete required training and certification processes.
Must demonstrate leadership capabilities, including supervising cross-functional teams, training team members, and driving and communicating results.
Prior forklift operating and merchandising experience required.
High school diploma, college degree, and/or big box wholesale, retail, grocery and/or management experience is preferred.
Open shift availability required.
Environmental Job Conditions
Most of the time is spent standing and moving about continuously on hard surfaces. Frequent need to position oneself to examine and/or scan merchandise, as well as to bend, climb, crawl, kneel, push, pull, reach, move side to side, stoop, and climb ladders/step stools. Requires use of a pallet jack to pull and push pallets. Requires operating a forklift.
Frequently requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance.
Usually perform job in a comfortable environment surrounded by moving machinery and/or loud equipment that may require shouting in order to be heard. Occasional exposure to temperature extremes in freezer or cooler units. There may be occasional exposure to company approved chemicals and cleaning agents.